Mastering Buyer Requests Post-Offer

1. Understand What’s Being Asked
   First things first, clarify the nature of the request. Is it a safety-related repair highlighted by a survey, a cosmetic update, or perhaps a request for items like appliances or garden furniture? The more specific the request, the easier it is to evaluate and respond appropriately.

2. Stay Practical, Not Personal
   It’s only natural to feel a bit defensive if a buyer asks for additional work. However, it’s important to keep emotions in check. Assess each request from a practical and financial standpoint to ensure you're making informed decisions.

3. Know What’s Reasonable
   If the request involves an issue that affects the property’s condition or resale value—like a leaky roof or a faulty boiler—it might be worth negotiating. For minor cosmetic issues, consider offering a modest price reduction instead.

4. Be Clear on Inclusions
   Avoid disputes by clarifying what stays and what goes early on. Fixtures like integrated appliances are usually included, but free-standing items might be negotiable. Confirm everything in writing via the fixtures and fittings form.

5. Lean on Professional Advice
   Don’t hesitate to lean on your estate agent or solicitor for advice. They can help determine whether requests are standard, reasonable, or overreaching, and assist in negotiating a fair outcome that keeps the deal moving forward.

Remember, post-offer negotiations are common. With the right approach, you can handle buyer requests calmly, keep communication open, and move towards a successful sale. And if you ever need expert guidance, we're here to help at Maddisons Residential. Happy selling!