To provide our clients with a smoother and more organised service, we have moved our Customer Relationship Management (CRM) system to a new platform. As well as ensuring our internal organisation is even effective, there are many ways that our buyers and sellers, landlords and tenants can benefit. In this insight we delve a little deeper and explain how you can benefit from our move to Street.co.uk.

Smoother property moves for buyers and sellers, landlords and tenants

Street.co.uk is driving digital transformation within the estate agency industry - enabling agents to offer a more convenient, modern and ‘on-demand’ service that fits around a customer’s busy lifestyle.

When working with Maddisons as a buyer or seller, you will have your own personal online account, enabling you to manage and track your entire moving process.

All your documents and important information relating to your property move can be accessed in your personal account anytime, anywhere. You will also be able to:

  • View and approve your property details prior to launch See who has booked a viewing
  • Submit offers
  • See buyer and tenant feedback provided by Maddisons

This means you will be able to track the entire process which, when coupled with our regular updates ensures you feel fully up to speed at all times.

Communication on your terms

Street even allows you to specify your preferred method of communication.

Text messages can be used to send viewing requests, confirmations, and cancellations so that you are immediately informed of any important activity. If WhatsApp is your preferred platform, not to worry, you can use this app to receive appointment updates instead.

Supporting our private landlords in the local area

Street.co.uk also provides our landlords with the same simple and accessible online platform in which you can confidently manage your rental portfolio and easily carry out the following actions:

  • preview the property listing and photos before they go live
  • confirm, rearrange or cancel viewing requests
  • receive viewing feedback from Maddisons
  • review all rental applications in one location and easily track the application process

Needless to say we are always here but your private portal allows you to manage your portfolio from anywhere

Helping renters in a fast market

The rental market operates quickly. Fortunately, Street.co.uk enables those of you looking to rent from one of our landlords to act fast, making it easier for you to locate, secure, and move into your dream rental property.

As with the buyer, seller and landlord portals, from your tenant portal you can carry out the following activities:

  • easily schedule, reschedule and cancel viewings online
  • receive regular updates on a rental application
  • submit a rental application in minutes
  • provide comments after a viewing and view past and upcoming appointments

We are delighted to be able to offer our buyers, sellers, landlord and tenants all of the benefits of our new CRM system.  Do get in touch with us if you have a property to sell or let in or around Tunbridge Wells, as our knowledgeable team are always on hand to discuss your needs.